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FREQUENTLY ASKED QUESTION

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What is Anastasiaweb?

Can I get the lady's Postal Address?

What Are Anastasiaweb Gentlemen's Listings?

Is it safe to post my photo and BioData on the web?

Is there a fee for a Gentlemen's Listing?

Can I use Anastasiaweb to send/receive email without having a Gentlemen's Listing?

Where do I send and receive my e-mails?

How do I pay?

How does incoming e-mail work?

I can not find replies from the ladies that I already opened in my inbox. Yesterday I opened a letter from the lady but didn’t have time to reply to it. Today I couldn’t find it in my inbox.

Can I send an attachment with my e-mail?

Are my e-mails translated for the lady?

Do I need an e-mail address to use Anastasiaweb?

What about the privacy of messages I send and receive?

Do I have to open all of my incoming e-mails on Anastasiaweb?

I sent a letter to Elena and received a reply from the lady who signed as Lena. Is it the same lady or the letters were mixed-up?

How do I keep track of the balance of my Anastasiaweb account?

The system keeps kicking me off when I write my letters. I lose everything and have to start over, what should I do?

Ask your question.

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What is Anastasiaweb?
 
Anastasiaweb is a fast and efficient way to correspond with ladies TDroughout the former USSR by email, even if they do not have an email address!

Our email server is linked with hundreds of agencies TDroughout Eastern Europe and the former USSR. Your email message is sent to a local agency, translated in Russian free of charge, and given directly to the lady you have written to. She can then respond immediately; her message is translated into English for you, and you receive it in your Anastasiaweb mailbox.

No more weeks of waiting to see if she's interested. No more lost mail, translation costs, etc. Just quick and easy connections with the ladies you want to meet.

Can I get the lady's Postal Address?
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AnastasiaWeb employees can not under any circumstances give out any of the ladies' personal contact information. But you are absolutely free to ask any lady for her street address in your e-mail message. Please keep in mind however, that ladies are under no obligation to share their addresses with Anastasiaweb clients.

After establishing a connection with a lady, meeting face to face is the next step. You may want to consider taking an Anastasia Romantic Tour, which will allow you to meet the ladies you are corresponding with, and meet 600-800+ more ladies at our Socials while you are there!

What Are Anastasiaweb Gentlemen's Listings?
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Having a Gentlemen's Listing is a great way for you to safely post your BioData and Photos on the web, to be seen by TDousands of ladies who can send translated email directly to your Anastasiaweb mailbox. Ladies will also look at your listing when they receive an e-mail from you.

Is it safe to post my photo and BioData on the web?
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Gentlemen's Listings are perfectly safe. Privacy/Safety features include:

Your Last Name, Address, Etc. are NOT included in the listing. Only Registered Agencies can access Gentlemen's Listings, they are NOT available to the general public. this means that ladies will view the listings while they are physically in a registered agency's office. there is NO CHANCE that your listing will be seen by friends/neighbors/colleagues. Your email messages are located on our secure server. Anastasia has a strict policy of confidentiality.

Is there a fee for a Gentlemen's Listing?
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No. Gentlemen's Listings are free on Anastasiaweb.

Can I use Anastasiaweb to send/receive email without having a Gentlemen's Listing?
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Yes, but we HIGHLY recommend that you create a Listing!! Ladies are more likely to e-mail you and to respond to your e-mails if they can see your photo and BioData on Anastasiaweb.

Where do I send and receive my e-mails?
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Sending: You may send email messages from Anastasiaweb.com, either while you are browsing ladies' photos, or from your mailbox. You may also send e-mails when you are browsing russianbrides.com by clicking on the "E-mail me now" link next to a lady's photo.

Receiving: You receive all incoming messages in your Anastasiaweb mailbox.

How do I pay?
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By our secure web server using your credit card: Visa, Mastercard, Amex, Discover

By Phone: (207) 262-9595 Visa, Mastercard, Amex, Discover

By Mail: Visa, Mastercard, Amex, Discover, Check, Money Order

On Anastasiaweb you can purchase multiple Email Credits so that you do not have to use your credit card each time you want to send or receive e-mail.

Your E-mail Crtedits Account is debited by one Credit for each e-mail you send and each e-mail you open (you do not have to open all the e-mail you receive).

You can view a history of your credit activity at any time.

How does incoming e-mail work?
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When an incoming email arrives in your Anastasiaweb mailbox, a notice is automatically sent to your e-mail address. then, you go to your mailbox on Anastasiaweb where you can see a list of all incoming e-mails. Each e-mail will be accompanied by the lady's photo and BioData. You can then choose whether or not to open each message. You are not charged for messages you do not open.

Can I send an attachment with my e-mail?
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Sorry, attachments are not allowed.

I can not find replies from the ladies that I already opened in my inbox. Yesterday I opened a letter from the lady but didn’t have time to reply to it. Today I couldn’t find it in my inbox.
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Letters from the ladies are not disappearing. the sorting of the letters “New replies first” is set in your account by default. It means that if you do not choose any other type of sorting you will see the new replies from the ladies first and then the rest of the messages sorted by date.
So, if you opened a letter from the lady yesterday, today you will find it after the new replies from the ladies sorted by date, possibly not on the first page.

Are my e-mails translated for the lady?
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All the emails you send are translated into Russian, all incoming emails are translated into English. there is no charge to you or the ladies for this complimentary service.

Do I need an e-mail address to use Anastasiaweb?
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No, you simply need Internet access to check your Anastasiaweb mailbox.

What about the privacy of messages I send and receive?
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The agency personnel who translate your messages will not know your identity at all, and in many cases will not know the lady's identity either. Furthermore, she will be an industry professional, accustomed to assisting in communications of the most intimate nature.

Do I have to open all of my incoming e-mails on Anastasiaweb?
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Absolutely not, but keep in mind, if you only open a small percentage of messages the ladies will be disinclined to send you e-mail. All of our affiliate agencies have access to data indicating the exact percentage of e-letters each client opens.

I sent a letter to Elena and received a reply from the lady who signed as Lena. Is it the same lady or the letters were mixed-up?
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Yes, it is the same lady. In Russian, like in any other language, there are many variations for personal names. the same person can have 2 or more names which are appropriate at certain context. For example, Elena is the lady’s official or formal name. However, the lady’s family or friends may call her Lena, Alena, or even Lenochka. Those are her nicknames which reflect a particular context and relation.

Almost every Russian name will have such variations. Here is a brief list of the most widely used names and their variations:

Ekaterina-Katerina-Kate-Katya-Kathy-Katie
Daria-Dasha

How do I keep track of the balance of my Anastasiaweb account?
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Your Email Credit balance will be displayed at all times in your Anastasiaweb mailbox.

The system keeps kicking me off when I write my letters. I lose everything and have to start over, what should I do?
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For technical reasons, our system operates in 15 minute "sessions". You have a maximum of 15 minutes to complete any letter. To avoid losing your letters, please write your letters to ladies using a word-processing program, such as "Word" for Windows, etc. then simply log back on to Anastasiaweb and paste the text in place. that way you will not go over the time limit and lose your text when your session ends.

Ask your question
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